Below you will find answers to common questions that small business owners want to know the answers to before selecting an SEO firm to represent them and their brand.
How long will it take for me to see an increase in business?
Some returns are faster than others. The fastest impact comes through targeting our easiest opportunities. Often the lowest hanging fruit that delivers the fastest impact is starting with the full optimization of your google listing with updated content that's properly optimized. The next return, as far as measurable speed, is our directory listing service. Those two services make an almost immediate impact. Other items that offer quick results are the optimization of site content and meta data, however this is more site and keyword selection specific. It is a steady increase over time, but these few services offer a huge immediate bump in traffic, after these services its a steady increase of 30 degrees on measurable charts, month over month on average..
How do we gauge results?
The only area of our services that are automated and not done manually are our reporting capabilities. Monthly our clients receive formal reports on measurable progress that are extremely in-depth, down to showing keyword ranking changes, call tracking (if implemented), and various other reporting and tracking tools such as Google Analytics and Google Search Console that our clients have constant access to. After all, you wouldn't continue to use our services if you didn't see measurable results, so reporting is essential on establishing your trust in us that we are earning our keep.
Do you have customer service?
Of course! We go above and beyond in this area. Unlike other local SEO companies, with us you will have a dedicated account manager that is familiar with every aspect of your business. You will have direct contact with this account manager weekly via email updates and standard comms, as well as his or her direct dial, email, monthly review meetings, and the dial to the CEO and CMO. We limit the amount of clients we take on to ensure customer service does not suffer.
How do I know this is worth the expense?
If you spend a dollar on any other form of advertising after the campaign runs its course that dollar is gone. With SEO every dollar spent has a potentially limitless life and will continue to drive customers to your site for years into the future. One of our responsibilities to our customers is to track the ROI and report it to you efficiently on a consistent basis, if we don't, you won't remain a satisfied customer. Keeping your business is our number one priority, and to keep that business we MUST make your ROI worth it, plain and simple.
How many people will have access to my online assets?
Data security and its access are our number one concern. For this reason we operate on a secure network, keep asset logins and other highly sensitive materials in hard copy format only. Your file is not stored electronically, it is kept written down, in a manilla folder, and stored in your sole account managers office in a fire safe and locked file cabinet. Should you ever close your business, sell it, or cancel service you have the option of that folder being Fed'ex to you or incinerated. The only access other than your account manager to specific security based information is only accessible to the CEO and CMO by lock and key. Files do not leave the account manager's office, and if internal specialist are used there is a separate work order given to them by the account manager. When the work order is completed it is returned to your account manager and placed back in client folder under local and key. Old fashion security that has worked for decades 🙂
Do you service a local competitor?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
How many leads will this service give me extra a month?
Return any of our products--no questions asked--within 30 days of purchase. We even pay return shipping.
How long does SEO take?
Yes, we’ll ship your package anywhere that can accept deliveries.
Why do I see other companies offering SEO for way less than your company?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.